Wednesday, July 16, 2008

I'll Take A Number 1 With A Side Of Discrimination...

"I'm Not Lovin' It: Hearing Impaired Woman Sues McDonald's Over Refusal to Use Drive-Thru"

Another frivolous lawsuit...

Well, this one is so ridiculous I don't know where to start first of all, if you are feeding your kids fucking fast food all the time you need to be slapped upside the head.

The article states that on 3 occasions this particular Mickey D's did not "accommodate" her and "Other McDonald's restaurants in Lincoln have accommodated Tumeh, Mora James said." She also states that "other drive-thru, fast-food restaurants have a policy to allow deaf and hard-of-hearing people to order at the drive-thru window.", implying that she has been through these before and has first hand knowledge of their practices. Stay at home and cook a healthy meal for your autistic children you idiot. I go to McDonalds probably 3 times a year and that's out of sheer desperation for leaving my lunch at home or having been forced to while traveling...

Secondly, if your too lazy to get the fuck out of the car and go inside, regardless of your children's issues, then again STAY HOME! Why should the rest of society cow toe to you because you got dealt some shitty cards in the game of life? Recent studies have shown a child's nutritional intake can affect their physical and mental state and may lead to things such as autism. How about spending time researching your child's issues instead of wasting time suing others over stupid shit.

Here's the reason why they won't let her order at the window. When you place an order at a drive-thru, your order is automatically put in a queue and made in the order that they are placed. In theory, if you are the 3rd person in a line your order will be made third. This helps the employee keep track of who has what and keeps the line moving.

If you order at the window, this fucks up the whole queue and then your order has to be put in front of all the rest and, in essence, the rest of the people's food, which may or may not be on the grill at that time (ready to come off) will get cold leading to complaints and orders having to be remade. What does this equal?- Wasted food, as those items will get trashed because they are not up to standard and will also lead to wasted profits as the money spent on that order is literally "thrown away" and more money wasted as new product has to be used. Not to mention, you have basically caused everyone behind you to wait longer because your ass had to order at the window and couldn't just walk in, basically defeating the purpose of a "FAST FOOD DRIVE-THRU". Hence the term FAST...

Also, if the other Mikey D's accommodated her, I would like to know at what time of the day was that specifically? How many cars were there in line? How many orders were there at the time? If there were none, it wouldn't be a problem. Also, at what locations? Some locations have less business than others and can be far less busy and have the time to do so for the deaf woman.

McDonalds theoretically could have helped her but the question is at what cost would that have been to do so? I see 2 solutions to this issue if you absolutely HAVE TO go to Mc's to feed your kids:

1) Write the order down before you go to the restaurant and walk in and give it to the cashier at the front counter. This speeds up the order process for both of you and you spend less time having to wrangle your kids up at the counter. You can sit and wait while the order is being processed and everyone's happy.

2) If you absolutely have to order at the window, do so and you'll have to park your ass in a parking space and wait while that order comes up in the system. That way people behind you are still getting theirs made in a timely fashion and able to physically receive those orders in the window and wouldn't have to wait while your is being processed while their Big Macs are sitting in a bag waiting for you to move your ass from the window. I'm sure they probably gave her this option and it would be interesting to see if she turned that down and refused to park.

Either way, it's a stupid lawsuit. The next thing that will happen is that restaurants will get sued for not having someone at the window who understands every fucking foreign language thereby making the ordering process racist and exclusionary...

1 comment:

Metro said...

That was a lot of vitriol to expend on this situation.

Sure the suit may be frivolous. But on the other hand I don't see why she couldn't just order at the window. I've seen it time and again under other circumstances, including once when a really drunk guy stumbled out of the bushes in front of my car in the lineup.